The release date for the English version of 'Crucial Conversations: Tools for Talking When Stakes are High' by
Kerry Patterson is Jun 2002. If you enjoy this novel, it is available for buy as a paperback from Barnes & Noble or Indigo, as an ebook on the Amazon Kindle store, or as an audiobook on Audible.
When your emotions run high, learn how to control yourself and get the outcomes you want.
You have three options when there are a lot on the line, views are divided, and emotions are intense: Read important Conversations to learn how to communicate most effectively when it counts most. Avoid an important discussion and suffer the repercussions. Handle the conversation poorly and suffer the consequences. With the help of Crucial Conversations, you can speak out in life's most challenging and significant situations, get the results you desire, and say what's really on your mind. You'll discover how to:
Get ready for high-stakes scenarios with a six-minute mastering method.
Make it acceptable to discuss almost anything.
Be persuading rather than harsh.
Remain attentive when people get agitated or clammy.
Transform important talks into the actions and outcomes you want.